Crucial Conversations for Mastering Dialogue

This two-day professional learning experience equips participants with the skills and strategies needed to navigate high-stakes conversations where opinions vary and emotions run strong. Through interactive learning and practice, participants will learn how to create conditions of psychological safety, surface differing perspectives, and engage in dialogue that strengthens relationships while driving results. Click "show more" for more info ⬇️

By the end of this training, participants will be able to:

• Recognize when conversations become "crucial" and apply tools to stay in dialogue.

• Use strategies to foster mutual purpose and respect, even when opinions differ.

• Identify and address silence or defensiveness that can derail communication.

• Turn disagreement into productive problem-solving that leads to stronger outcomes.